You can call 111 when you need medical help fast but it’s not a 999 emergency.
NHS 111 is a fast and easy way to get the right help, whatever the time. You can also call 111 if you think you need to go to A&E or need another NHS urgent care service, don't know who to call or you don't have a GP to call, or you need health information or reassurance about what to do next. NHS 111 advisors can arrange for a face to face consultation with a GP if neccessary out of hours.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.
There is also a confidential interpreter service, which is available in many languages. Simply mention the language you wish to use when the NHS 111 operator answers your call.